The PIHMS Difference

PIHMS graduates succeed

With over 25 years’ experience and being a category one provider, PIHMS equips you with the knowledge, skills and experience to succeed.

Combine this with the right attitude and passion this will put you in the best possible position to get promotion after promotion in the years to come.

Gaining a qualification is a massive achievement. It’s important to check that once you graduate, the qualification you gain is going to get you a job and having the successful career you want.

Stand out from the crowd

These days there is a very high number of people receiving qualifications. It’s not enough to get your qualification without relevant work experience and then expect to get a job and have a successful career.

You need something extra to stand out and give you an advantage.

At PIHMS you get:

Qualifications with business understanding

All our qualifications are NZQA approved

Graduate with a guaranteed job*

Get actual work experience with Paid Industry Placement

Understand how the industry works

Practical hands on training at the PIHMS hotel campus

The right Interpersonal skills / passion

Develop skills and experience with practical training

Be successful

Skills and knowledge acquired will give you exactly what employers need, giving you a massive advantage over other people looking for a job or trying to get a promotion.  This will make you a success and set you up for your career and life.

Get promoted when you graduate by gaining the right skills and experience at PIHMS

PIHMS is the only training institute in New Zealand that has a simulated hotel campus operating like an actual hotel.

The training we provide in Food and Beverage, Kitchen, Front Office and Housekeeping helps you develop and practice these key skills. Our programmes are designed to ensure you have the right mix of ability and skill for what is expected in the workplace or by industry.

Additionally, this allows students to grow and develop the necessary interpersonal skills needed to succeed. You can’t get this from classroom based learning.

Our specialized approach has given PIHMS students an excellent reputation in the industry and this is why 85% of our graduates are in specialized or supervisor roles within the first year!

The four departments in which you will undertake practical training in (Food & Beverage, Kitchen, Front Office and Housekeeping), provide a variety of different skills. However, there are many common benefits from the training you receive in each department, these include:


Communication is a huge part of the hospitality, hotel and tourism industry.

Without having the opportunity to communicate in a professional environment, it can be difficult to get it right.

That’s why at PIHMS you don’t just study communications in text books and classrooms we create real life situations so you can use your communication skills and put them to the test!

By dealing with customer complaints in front office, leading a team in housekeeping, or ensuring your guests are satisfied in the restaurant, you are conquering your communication skills with real life training in the PIHMS hotel campus.

Everyone has a different style, whether you are an extrovert, introvert or somewhere in between, you will be able to develop your communication skills/ approach to become an effective communicator. This will help you significantly in your career.

Leadership experience can be hard to gain, especially when you haven’t had the opportunity.

That’s why at PIHMS, you gain actual leadership experience and skills in a commercial Hotel environment without any prior experience. This will help you progress in your career and grow as a person.

Some of the leadership roles you carry out are:

  • Front Office Supervisor
  • Floor Supervisor
  • Restaurant Manager
  • Assistant Restaurant Manager
  • Bar Manager
  • Sous Chef
  • Duty Manager
  • Events Manager
  • Marketing Manager
  • Human Resource Manager

PIHMS is the only training provider where you gain leadership experience on a real hotel campus.

This might not seem like a big deal, however this is one of the key factors when it comes to getting picked for a job, or gaining a promotion.

Managers and executives in the industry need to have an understanding of all parts of the business. Gaining experience across all departments as part of your study will give you the head start you need.

Initiative is doing the right thing without being told. For many this doesn’t always come naturally; it’s a fundamental skill required to become successful in this industry.

Training in a fully functional hotel campus  allows you to think out of the box, gain confidence and use your initiative to solve problems and improve productivity for your team.

Being passionate and having the right attitude are key factors to becoming successful in the industry.

PIHMS offers a unique hotel training environment which will inspire and ignite your passion. Through different training situations experienced along with one-on-one mentoring sessions, your self-confidence will grow creating the right attitude sought after by the industry.

The skills and experience gained will transfer over to many other industries and help you wherever your career takes you.

You will get to know our friendly lecturers as mentors helping shape your future. They are dedicated and committed to your success.

‘While I was completing my degree, I had graduate job offers from Australia, London and Auckland, from the contacts I made on industry placement’

Kyle Godden

Gaining the right skills/ knowledge

PIHMS strong connection through our industry advisory board ensures students are at the forefront of an ever changing industry.

This creates opportunities for you to build connections but also to ensure that what we teach is relevant.

What happens when you graduate?

PIHMS students are set up with the right knowledge, skills and experience to succeed when they graduate.


Get your dream tourism, hotel or hospitality job

London, Sydney, Melbourne, Auckland, Queenstown…  Our Industry Placement advisors work closely to help determine career objectives so we can match you with a hotel and role that is the best for your career ambitions.

PIHMS students receive employment within 6 months after graduating.
PIHMS graduates who receive a promotion within one year of graduating.

PIHMS graduates who are in management positions (1-5 years after graduating).