Emma Nguyen, takes on Recruiting for Cordis Auckland!

“My time at PIHMS was wonderful. It really set me up for my career.”

What really set PIHMS out is the 10-week operations training. I found myself using every piece of advice from my FO lectures, which could have taken me years of experience to learn.  

My last job was as a front office duty manager for a year and currently, I am working as a Recruiter at Cordis Auckland. Despite my love for hotel operations, my passion is always about people and culture management. In this role, I get to know many people from different backgrounds like finance, IT, hotel operations, spa, and beauty, etc. Last year, Cordis opened the Pinnacle tower, increasing the total number of guest rooms to 640 and almost doubling the conference spaces. That led to a big jump in recruitment needs, which has been a challenging, but also exciting journey for me as a new recruiter.

The fun side!!

The most fun part of my job is I get to deliver presentations to schools and training institutions in Auckland and arrange job fairs. It can be hectic at times, but extremely rewarding to see the number of new recruits after each event. 

Give the best in everything you do!

If I were to give any advice, it would be to give 110% to everything you do. New Zealand is a small country, and the hospitality industry is even smaller. I got my first job thanks to my Front Office lecture’s reference and my current job thanks to my first manager’s reference. After two years in the industry, I could say everyone knows everyone and it is crucial to always show your best self and leave the best impression. You just never know!